Company Policies
- Free re-scan if the Department of Justice rejects your initial live scan.
- Mobile appointments:
- $100 travel fee
- Additional $0.67 per mile
- Satellite office appointments:
- $25 service charge
- Advance bookings require a $25 non-refundable deposit (applies to service fee)
- For distances over 7 miles:
- $100 travel fee must be prepaid
- Cancellation policy:
- Less than 24 hours’ notice incurs a $25 fee
- Late arrival policy:
- 15 minutes or more late incurs an additional $15 fee
- Off-hour appointments may be subject to additional fees